Frequently asked questions
What is the role of a Training Hub?
Our Vision
To improve the experience of everyone delivering and accessing care in BHR
Our Mission
To promote learning as the primary driver of workforce and system transformation in an approach that recognises the role of our workforce and communities in owning and delivering the changes needed to improve care
What is the difference between a Training Hub and a CEPN?
Community Education Provider Network (CEPN) is another term for a Training Hub (TH), these refer to the same organisations.
Each London borough has their health and social care workforce education, training and development supported by a Training Hub or CEPN. BHR CEPN Training Hub covers three boroughs, Barking & Dagenham, Havering and Redbridge.
What are we working on now?
Activities currently being delivered or supported by BHR CEPN Training Hub include:
Training for integrated care
– Making Every Contact Count (MECC) for frontline staff across PCNs, Local Authorities and residential care
– Motivational Interviewing for case managers across PCNs, Local Authorities and residential care
– Group Consultations for PCN workforces to reduce the clinical time needed to support long term conditions
– Mental Health First Aid
– A wide range of webinars bringing acute and primary care together to share ideas and learning
– Training to develop the system-wide phlebotomy service
Workforce Development
– General Practice workforce development programme
– Developing the GPN pipeline through Nursing Associates (NA) and Nurse Apprenticeships and embedding the NA role in primary and social care
– A broad and diverse Apprenticeship programme across general practice and care providers – from entry level to leadership
– GPN CPD and Update programme
Career Pathway Development
– The development of career pathways to aid the retention of new and existing staff groups in PCNs – pharmacy, personalised care, nursing, AHPs
– Delivery of the GP and GPN SPIN programmes, including NHSE/I Fellowships – to promote workforce retention
– Kickstart – engaging and supporting local young people into entry level jobs and towards careers in health and care
– A range of training needs analyses to inform training and development activities across care providers and PCNs
– Supporting the GP Vocational Training Scheme (VTS) and GP Trainers, as well as supporting the Targeted GP Trainees Scheme
Innovations & Pilots
– Partnership innovations and pilots including long term conditions management in PCNs, pharmacy technician apprenticeships and the development of clinical roles in non-clinical environments – alongside NELFT, UEL, Care City, Skills for Care, PCNs
Improving Access
– Supporting partners to develop Digital Health Champions to reduce isolation and increase use of appropriate digital technology in the workplace
– Supporting the Health Literacy project
Communications
– Supporting engagement in training for covid-19 vaccinators and support roles
– Comms and monthly Newsletter across primary and social care
– The development of the Digital Training Hub
NEL-wide provision
– Unconscious Bias training
Activities currently planned and/or under development
– Supporting the expansion of education and training capacity and leading on educational approvals for PCNs
– Expansion of the local faculty into a multi-disciplinary faculty to support integration
– Care Pathway development for integrated care – promoting place-based care and care closer to home
– Mentorship programme for GPs
– Red Whale update programme for the PCN new roles
– ASK Suicide Prevention Training – NEL-led
– Schwartz Rounds for PCN workforces – NEL-led
– Neighbourhood assessments and workforce planning for PCNs
How is the Training Hub funded?
BHR CEPN Training Hub is funded by Health Education England (HEE) and NHS England (NHSE) to identify the training and development needs of our local workforce and devise, develop and/or commission responses to meet these identified needs.
Our responses are primarily aimed at supporting, promoting and encouraging the transformation towards an integrated health and care system for BHR, involving the three local authorities, acute trust, community and mental health trust, residential care and primary care.
What is Integrated Care?
The NHS Long Term Plan (and recent government White Paper, ‘Integration and Innovation, working together to improve health and social care for all’) signals a move to a new way of working in Integrated Care Systems (ICSs).
These are partnerships of NHS, local government and community and voluntary organisations. It builds on evidence elsewhere and what our staff and partners already know, which is that a partnership approach provides a better chance to change service for the better than the old method of contracting.
The Integrated Care System in our area is ‘north east London’ and this is divided into three smaller footprints (Integrated Care Partnerships), Barking and Dagenham, Havering and Redbridge, Waltham Forest Tower Hamlets and Newham, and City and Hackney.
What is the Digital Training Hub?
The Digital Training Hub, or Online Training Hub, is BHR CEPN Training Hub’s online presence. There are two elements to the Digital Training Hub, the public site (where you are now) and the member’s area.
The public site is accessible to everyone and gives information on the BHR Integrated Care System and where the Training Hub sits within this. Also, items such as upcoming events and webinars, wellbeing resources, information on the BHR health and social care system and who to contact can be found here.
The member’s area is for BHR health and social care staff, you can sign up for a log-in ID which will allow you to access role-specific resources such as guidance, training and useful links. Additionally you will be able to keep a personal passport of completed training which can be carried between different employers.
Please click here to sign-up: https://bhrcepndigitaltraininghub.co.uk/#/login
Why are we developing an Integrated Care System?
Partners are working to ensure that local people are supported to access more services, closer to home, with, for example, proposals for the development of Community Based Care.
By working in a more integrated way we can target our resources at helping people stay well in the community and reducing the pressure on our hospitals. The opportunity of working together as a north east London footprint is that we can pool the CCG resources to achieve economies of scale where it makes sense to do things once, and focus more resource at a Barking and Dagenham, Havering and Redbridge level, on supporting the delivery of care closer to home.
This is in line with the national direction of travel, with legislation expected in 2022 to support a formal move to integrated ways of working and placing Integrated Care Systems on a statutory footing.
Who is involved in the BHR Integrated Care System?
BHR is an Integrated Care Partnership, a local partnership of health and care leaders within the wider north east London Integrated Care System.
Members of the BHR Partnership include: CCGs, LBH, LBBD, LBR, NELFT, BHRUT and Primary care from the three boroughs. PELC, and our innovation partner Care City are also members. Borough Partnerships are in development which will be the forum through which local health, care and democratic leaders can design and shape local services to improve outcomes for local people. These will be the forums through which the community and voluntary sector also engage in their respective boroughs.
What is ‘Care Closer to Home’?
As the name suggests, this is about providing care closer to where people live. It requires commissioners and leaders to prioritise the development and delivery of services in local communities and shift the emphasis away from hospitals and clinics that might feel quite remote and distant. Care closer to home is also about recognising that sometimes patients will need to go to hospital, and so services need to be enabled and co-ordinated to ensure that their stay in hospital is for as minimal a time as possible, and the patient can return to their home at the earliest opportunity.
Care closer to home is about bringing all health and care providers together to coordinate, alongside the patient, so that services are responsive to the patient’s needs, and are delivered, as much as possible, in surroundings that are familiar – if patients feel comfortable, supported, enabled and most importantly, in control of their care, they are likely to get better sooner.
See more here:https://lincolnshire.nhs.uk/healthy-conversation/what-conversation-about/Care-closer-to-home
What is ‘Place Based Care’?
The development of integrated and strategic approaches to commissioning that promote a ‘system’ model for the delivery of care.
Place-based care seeks to bring an end to fragmented and siloed services by removing the barriers to collaboration and integration so that communities experience seamless care. Place-based care requires local commissioners and leaders to promote and embed the skills our workforces need to work across professional, organisational and sector boundaries. BHR CEPN Training Hub’s primary aim is to support our local system in this regard.
The recently launched Primary Care Networks (PCNs) are the embodiment of place-based care at the neighbourhood level, providing the structure to bring all services together to meet the assessed needs of local communities through a multidisciplinary, collaborative workforce sourced from all local health and care providers.
Place-based care is considered particularly helpful in reducing the health inequalities experienced in our communities.
This is because health inequalities, and poor health outcomes in general, are caused by a wide array of circumstances, and the poor health outcomes are often a symptom and not a cause. So it’s important that local services including health, social care, public health, housing, environmental, employment, etc are enabled to ‘break down the barriers’ that often prevent them from coordinating their responses around the needs of individuals and communities.
See more here: https://www.england.nhs.uk/five-year-forward-view/
Where are the Covid-19 vaccination sites?
Please click here for a map and list of the Covid-19 vaccination sites in England.
How does my PCN become a training site?
For more information on how your PCN can become a training site, please contact erin@manoravenue.co.uk
How do I access apprenticeships?
Apprenticeship Programmes currently available:
– Management training for Practice Managers and Deputy Practice Managers (level 5)
– Team Leader and Supervisor Apprenticeship (level 3)
– Coaching Professional (level 5)
– Improvement Leader (level 6)
– Medical Business Administration (level 3)
– Health Care Assistant course (level 3) for Primary care
– Lead Adult care worker with clinical skills (level 3) – see page 3 in document
- Nursing Associate Apprenticeship (ANA) (level 5) for Primary care
– Nursing Associate Apprenticeship (ANA) (level 5) for Social care
– Registered Nurse Degree apprenticeship (RNDA) (level 6) for Primary care
– Registered Nurse Degree apprenticeship (RNDA) (level 6) for Social care
Further opportunities:
– Hosting Nursing Associate Students on placement
– Get involved in the new Enablement Champion role for Care providers
Maths and English courses:
Not having the appropriate level 2 Maths and English qualifications represents a significant block to career progression. Fully funded courses are available for staff, either to undertake in their own time or during working hours if their employer agrees.
For more information on accessing the above opportunities in BHR, please contact Jo Barter (jobarter07@gmail.com) and Eloise Mahoney (jobarter08@gmail.com)
How can I get an Open Athens account?
You will need an NHS OpenAthens account to access electronic resources including e-journals and e-books.
GPs and Practice Staff can register for an OpenAthens account here: – NB select “GPs and Practice Staff in London, Kent & Surrey” from the dropdown menu.
If you have an OpenAthens account but have forgotten your OpenAthens username and/or password you can reset your password.
Once you have registered you can access your OpenAthens protected resources here.
Glossary
ACP – Advanced Clinical Practitioner
AHP – Allied Healthcare Professional
ANA – Apprentice Nursing Associate
AD – Associate Director
CMO – Chief Medical Officer
CD – Clinical Director
CP – Clinical Pharmacist
DME – Director of Medical Education
DPH – Director of Public Health
FCP – First Contact Practitioner
GPN – General Practice Nurse
GP – General Practice/Practitioner
HCA – Health Care Assistant
IP – Independent Prescriber
MD – Medical Director
NMP – Non-medical Prescriber
NA – Nursing Associate
PCP – Personalised Care Practitioner
PA – Physician’s Associate
PM – Practice Manager
PD – Programme Director
SPLW – Social Prescribing Link Worker
SW – Social Worker
MECC – Making Every Contact Count
MHFA – Mental Health First Aid
MI – Motivational Interviewing
BHRUT – Barking Havering Redbridge University Trust
BHR CEPN – Barking & Dagenham, Havering and Redbridge Community Education Network Provider
CEPN – Community Education Provider Network
CCG – Clinical Commissioning Group
GPVTS – General Practice Vocational Training Scheme
HEE – Health Education England
LBBD – London Borough of Barking & Dagenham
LBH – London Borough of Havering
LBR – London Borough of Redbridge
LSBU – London South Bank University
NELFT – North East London Foundation Trust
PELC – Partnerships of East London Co-Operatives
TH – Training Hub
QMUL – Queen Mary’s University London
UEL – University of East London
ARRS – Additional Roles Reimbursement Scheme
CLDT – Community Learning Disability Team
CPD – Continuing Professional Development
HLP – Healthy London Partnership
ICS – Integrated Care System
LNA – Learning Needs Analysis
LIS – Local Incentive Scheme
MDT – Multi-Disciplinary Teams/Training
NHSE/I/P/D – NHS England/Improvement/Professionals/Digital
PGD – Patient Group Direction
PPG – Patient Participant Group
PSD – Patient Specific Direction
PCN – Primary Care Network
PH – Public Health
PHE – Public Health England
SOP – Standard Operating Procedure
STP/ELHCP – Sustainability and Transformation Partnership/East London Health and Care Partnership
TNA – Training Needs Analysis
WD – Workforce Development
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